Shipping & Returns
Shipping & Returns
At Resort Glam, we are committed to providing you with a seamless shopping experience. Below, you’ll find all the details on our shipping and return policies.
Shipping Policy
Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- Once your order is shipped, you will receive a confirmation email with tracking details.
Shipping Rates & Delivery Times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping (U.S.) | 3-5 business days | FREE |
| Expedited Shipping (U.S.) | 2-3 business days | Rates vary by location |
| Overnight Shipping (U.S.) | 1 business day | Rates vary by location |
| International Shipping | 7-14 business days | Rates vary by location |
- Delivery times are estimates and may be affected by carrier delays, weather, or holidays.
- We currently ship within the U.S. and select international locations.
International Orders
- International shipping costs vary by destination and will be calculated at checkout.
- Customs fees, duties, and taxes are the responsibility of the customer.
Return & Exchange Policy
We want you to love your Resort Glam purchase! If you’re not completely satisfied, we offer hassle-free returns under the following conditions:
Return Eligibility
- Items must be returned within 14 days of delivery.
- Products must be unworn, unwashed, and in original condition with tags attached.
- Swimwear must have the hygienic liner intact to be eligible for return.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- We recommend using a trackable shipping service, as we are not responsible for lost returns.
- Final sale items, gift cards, and discounted items are non-returnable.
How to Initiate a Return
- Email shop@resortglam.com with your order number and reason for return.
- Drop off your package at your nearest carrier location.
- Once we receive your return, we’ll process your refund within 5-7 business days.
Exchanges
- We do not offer direct exchanges. If you need a different size or style, please return your item and place a new order.
Refunds
- Refunds are issued to the original payment method.
- Shipping fees (for expedited or international orders) are non-refundable.
Need Help?
For any shipping or return inquiries, please contact our customer support team.
Thank you for shopping with Resort Glam – your destination for effortless luxury! ✨